YMCA Glenrothes Coronavirus – updated 28/05/20
The health and wellbeing of our YMCA user groups, guests and employees is our top priority and we are closely monitoring the latest Government advice relating to Coronavirus.
We understand that these are uncertain times and in a bid to answer as many questions as possible and to give you peace of mind, we have provided some FAQs below.
As most of our Admin team are working from home, we politely ask that if you have any questions please contact us through our Facebook page, where a member of staff will be able to respond to your enquiry – www.facebook.com/ymcaglenrothes
However, if this option is not accessible to you. Please email Admin2@ymcaglenrothes.co.uk or call 01592 564101
I am a user group and want to know when I can re-start my classes?
We appreciate your understanding and patience during what has been an extremely uncertain and difficult time for us all. At present, we are still yet to receive clarity from the Scottish Government as to when the YMCA Glenrothes community building at North Street can re-open. Working in line with Government guidelines, a member of staff will contact group leaders as soon as deemed safe to do so to discuss plans for reopening.
Will I be expected to continue to pay for my booking whilst the Y is closed?
All payments have been suspended until further notice.
Will my booking still stand once the Y building re-opens?
All reoccurring bookings will remain in place. However, a member of staff will contact group leaders before the building re-opens to discuss their plans for going forward.
What measures will be put in place to ensure my safety?
Before opening, a risk assessment will be conducted to consider the risks that user groups face. Once the risk assessment is completed, results will be shared with user groups, highlighting the appropriate measures that have been put in place to ensure their safety.
Before reopening, the following issues need to be addressed by YMCA Glenrothes:
- Cleaning regimes: Prior to re-opening, a deep clean of the building will be carried out by an external professional cleaning company
- Cleaning frequency: The building will need to be cleaned after the exiting of each group, paying close attention to high traffic areas such as reception, toilets, kitchen and high-contact objects such as door handles and light switches
- Handwashing: Handwashing facilities or hand sanitisers will be provided at entry and exit points, providing soap, water, disinfectant wipes, hand sanitiser and tissues to encourage use
- Social distancing measures: Where it is possible to remain 2 metres apart, floor markings will be used to mark the distance
- Common areas i.e. kitchen, reception area: Working collaboratively with user groups to limit use and ensure consistency across common areas
- Group safety: Ensure everyone’s contact numbers and emergency contact details are up to date
Your patience and understanding during this time is appreciated.